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News, Announcements, and Updates

Summer Supply Chain Preparedness Update

With the summer selling season underway, we’re writing to provide a brief update on fulfillment.

Our distribution network continues to perform well as seasonal demand builds. As the upcoming holidays approach, we anticipate additional order volume. To help maintain service levels, our facilities have established overtime schedules and staffing strategies to support increased demand. We anticipate that these actions will minimize service delays in the coming weeks.

To help maintain inventory availability, we recommend that customers review their upcoming requirements, replenish key titles in advance whenever possible, and plan for additional lead time around holiday weekends. We appreciate your flexibility as we navigate this busy period together.

For questions regarding specific orders, please contact Customer Service. For inventory planning assistance, please reach out to your sales representative.

Thank you again for your continued partnership.

Can't find what you are looking for?

Email Customer Service

Reach out to customer service at any time via the below email address:

bizcs@penguinrandomhouse.com

Call Customer Service

For any inquiries regarding availability, orders, or accounts, you can contact Customer Service at:

800-733-3000