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Creating Direct Market Initial Orders and Submitting Final Orders

As soon as new catalogs appear on the site, you can begin adding items to your carts and building initial orders.

Here are the key dates in the ordering process:

Catalog Release:

  • Each month, a new catalog appears on the .BIZ homepage.
  • You can immediately start browsing the catalog and adding items to your various carts.

Initial Order Due Date:

  • All items in this initial order stage can be adjusted up or down prior to a FOC deadline.
  • If you add items to your carts (manually or via pasting a list of ISBNs/UPCs and quantities), you will still need to access each individual FOC cart and confirm quantities to ensure your carts are converted to orders.
  • Quantities entered as initial orders will automatically convert to orders at FOC if the quantities have been confirmed.

FOC Date:

  • Each cart has a FOC date.
  • Customers can add and reduce quantities in their carts at any time prior to the FOC deadline. Order quantities can be modified, even after the cart has been confirmed. You will need to confirm the updated quantities each time.
  • Your latest confirmed quantities will be converted to an order after the deadline.
  • After the FOC deadline, items can still be ordered through the General cart, but we cannot guarantee that we have enough remaining inventory to fulfill your order. Ratio variants cannot be ordered after the FOC deadline.

Initial Order (Estimate) Timeline


 

Can't find what you are looking for?

Email Customer Service

Reach out to customer service at any time via the below email address:

bizcs@penguinrandomhouse.com

Call Customer Service

For any inquiries regarding availability, orders, or accounts, you can contact Customer Service at:

800-733-3000